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Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution - David Hamme September 26, 2014 PDF  BOOKS
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Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution
Author: David Hamme
Year: September 26, 2014
Format: PDF
File size: PDF 4.5 MB
Language: English



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Book Description: Customer Focused Process Innovation Linking Strategic Intent to Everyday Execution Author: David Hamme Award: Winner of The Shingo Research and Professional Publication Award In today's fast-paced business environment, it's no longer enough to simply execute a well-crafted business improvement plan if its effects don't reach the customer. In his groundbreaking book, "Customer Focused Process Innovation David Hamme reveals a powerful and proven method for connecting your company's value creation processes to customer-desired products, forging a direct link between strategic intentions and everyday business activities. As a result, your organization can become a Process Focused Enterprise where silos, command-and-control management, guesswork, and information inadequacies cease to exist, and intuitive, simplified, fact-based customer-connected efficient approaches become the norm. Hamme takes you step-by-step through the details to accomplish this goal, showing how, when designed, managed, and utilized correctly, business processes are the foundational framework for innovation. With this book, you'll learn how to drive innovation, revamp your processes, and outpace the competition. The book begins by highlighting the need to study and understand the process of technology evolution, as it is the basis for the survival of humanity and the unification of people in a warring state.
Инновации, ориентированные на клиента, связывающие стратегическое намерение с повседневным исполнением Автор: Премия Дэвида Хамма: Лауреат премии Shingo Research and Professional Publication Award В современной быстро развивающейся бизнес-среде уже недостаточно просто выполнить хорошо продуманный план улучшения бизнеса, если его последствия не достигают клиента. В своей новаторской книге «Инновации в процессах, ориентированных на клиента» Дэвид Хамме раскрывает мощный и проверенный метод соединения процессов создания стоимости вашей компании с желаемыми клиентами продуктами, устанавливая прямую связь между стратегическими намерениями и повседневной деловой деятельностью. В результате ваша организация может стать предприятием, ориентированным на процессы, где разрозненные хранилища, управление с помощью команд и управления, догадки и информационные несоответствия перестанут существовать, а интуитивные, упрощенные, основанные на фактах эффективные подходы, связанные с клиентами, станут нормой. Компания Hamme предоставляет пошаговые инструкции по достижению этой цели, показывая, как правильно спроектированные, управляемые и используемые бизнес-процессы являются основой для инноваций. Из этой книги вы узнаете, как внедрять инновации, модернизировать процессы и опережать конкурентов. Книга начинается с освещения необходимости изучения и понимания процесса эволюции технологий, так как является основой выживания человечества и объединения людей в воюющем государстве.
Innovation axée sur le client reliant l'intention stratégique à l'exécution quotidienne Auteur : Prix David Hamm : Lauréat du Prix Shingo de la recherche et de la publication professionnelle Dans l'environnement d'affaires en évolution rapide d'aujourd'hui, il ne suffit plus d'exécuter un plan d'amélioration de l'entreprise bien conçu si ses conséquences n'atteignent pas le client. Dans son livre pionnier « Innovation dans les processus axés sur le client », David Hamme révèle une méthode puissante et éprouvée pour relier les processus de création de valeur de votre entreprise aux produits souhaités par les clients, établissant un lien direct entre les intentions stratégiques et les activités commerciales quotidiennes. En conséquence, votre organisation peut devenir une entreprise axée sur les processus, où le stockage dispersé, la gestion par commande et la gestion, les hypothèses et les incohérences d'information cesseront d'exister, et les approches intuitives, simplifiées et factuelles efficaces liées aux clients deviendront la norme. Hamme fournit des instructions étape par étape pour atteindre cet objectif, montrant comment les processus commerciaux correctement conçus, gérés et utilisés sont la base de l'innovation. De ce livre, vous apprendrez comment innover, moderniser les processus et devancer la concurrence. livre commence par souligner la nécessité d'étudier et de comprendre l'évolution des technologies, car il est la base de la survie de l'humanité et de l'unification des gens dans un État en guerre.
Innovación centrada en el cliente que vincula la intención estratégica con la ejecución diaria Autor: Premio David Hamm: Ganador del Premio Shingo de Investigación y Publicación Profesional En un entorno empresarial en rápida evolución, ya no basta con ejecutar un plan de mejora empresarial bien pensado si sus consecuencias no llegan al cliente. En su libro pionero «Innovaciones en procesos orientados al cliente», David Hamme revela un método potente y probado para conectar los procesos de creación de valor de su empresa con los productos deseados por los clientes, estableciendo una relación directa entre las intenciones estratégicas y las actividades comerciales cotidianas. Como resultado, su organización puede convertirse en una empresa centrada en procesos donde el almacenamiento de información disperso, la administración mediante comandos y administración, las conjeturas y las incoherencias de información dejarán de existir, y los enfoques intuitivos, simplificados y basados en hechos eficaces relacionados con los clientes se convertirán en la norma. Hamme proporciona instrucciones paso a paso para lograr este objetivo, mostrando cómo los procesos empresariales correctamente diseñados, gestionados y utilizados son la base de la innovación. A partir de este libro aprenderás a innovar, modernizar procesos y adelantarte a la competencia. libro comienza resaltando la necesidad de estudiar y entender el proceso de evolución de la tecnología, ya que es la base de la supervivencia de la humanidad y la unión de los hombres en un estado en guerra.
Inovações focadas no cliente que relacionam a intenção estratégica com a execução diária Autor: Prémio David Hamm: Vencedor do Shingo Research and Professional Public Award Em um ambiente atual de negócios em rápida evolução, não basta apenas executar um plano bem concebido para melhorar o negócio, a menos que suas consequências atinjam o cliente. Em seu livro inovador «Inovação em processos focados no cliente», David Hamme revela um método poderoso e comprovado para conectar os processos de criação de valor da sua empresa com os produtos desejados pelos clientes, estabelecendo uma ligação direta entre as intenções estratégicas e as atividades de negócios diárias. Como resultado, sua organização pode tornar-se uma empresa focada em processos onde armazenamentos dispersos, gerenciamento por comandos e gerenciamento, palpites e inconsistências de informação deixem de existir, e abordagens intuitivas, simplificadas, baseadas em factos e eficazes associadas aos clientes se tornarão a norma. A Hamme fornece instruções passo a passo para este objetivo, mostrando como os processos empresariais bem projetados, gerenciados e utilizados são a base para a inovação. A partir deste livro, você aprende como inovar, modernizar processos e se antecipar aos concorrentes. O livro começa por cobrir a necessidade de explorar e compreender a evolução da tecnologia, pois é a base da sobrevivência da humanidade e da união das pessoas num estado em guerra.
Innovazioni rivolte al cliente che collegano l'intenzione strategica all'esecuzione quotidiana Autore: David Hamm Award: Vincitore dello Shingo Research and Professional Public Award In un ambiente di business in continua evoluzione non è più sufficiente eseguire un piano di miglioramento aziendale ben concepito se le conseguenze non raggiungono il cliente. In un libro innovativo intitolato «Innovazione nei processi incentrati sul cliente», David Hamme rivela un metodo potente e collaudato per collegare i processi di creazione di valore della vostra azienda ai prodotti desiderati dai clienti, stabilendo un collegamento diretto tra le intenzioni strategiche e le attività aziendali quotidiane. Di conseguenza, l'organizzazione può diventare un'azienda incentrata su processi in cui lo storage, la gestione differenziata tramite comandi e gestioni, le congetture e le incongruenze informative non esistano più, mentre approcci intuitivi, semplificati e basati su fatti e efficaci per i clienti diventano la norma. Hamme fornisce istruzioni dettagliate per raggiungere questo obiettivo, dimostrando come i processi aziendali correttamente progettati, gestiti e utilizzati costituiscano la base per l'innovazione. Da questo libro si impara come innovare, aggiornare i processi e anticipare la concorrenza. Il libro inizia mettendo in luce la necessità di studiare e comprendere l'evoluzione della tecnologia, perché è la base della sopravvivenza dell'umanità e dell'unione delle persone in uno stato in guerra.
Kundenorientierte Innovation, die strategische Absicht mit der täglichen Ausführung verbindet Autor: David Hamm Award: Shingo Research and Professional Publication Award Gewinner In der heutigen schnelllebigen Geschäftswelt reicht es nicht mehr aus, nur einen gut durchdachten Plan zur Verbesserung des Geschäfts durchzuführen, wenn seine Auswirkungen nicht beim Kunden ankommen. In seinem wegweisenden Buch „Innovation in Customer Centered Processes“ zeigt David Hamme eine leistungsfähige und bewährte Methode auf, die Wertschöpfungsprozesse Ihres Unternehmens mit den von Kunden gewünschten Produkten zu verbinden und eine direkte Verbindung zwischen strategischen Absichten und dem Tagesgeschäft herzustellen. Infolgedessen kann Ihre Organisation zu einem prozessorientierten Unternehmen werden, in dem disparate Speicher, Management durch Befehle und Management, Vermutungen und Informationsinkonsistenzen nicht mehr existieren und intuitive, vereinfachte, faktenbasierte, effektive kundenbezogene Ansätze zur Norm werden. Hamme bietet Schritt-für-Schritt-Anleitungen zur Erreichung dieses Ziels und zeigt, wie richtig gestaltete, geführte und eingesetzte Geschäftsprozesse die Grundlage für Innovationen sind. In diesem Buch erfahren e, wie e innovieren, Prozesse modernisieren und der Konkurrenz voraus sind. Das Buch beginnt mit der Beleuchtung der Notwendigkeit, den Prozess der Evolution der Technologie zu studieren und zu verstehen, da es die Grundlage für das Überleben der Menschheit und die Vereinigung der Menschen in einem kriegführenden Staat ist.
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Stratejik Amacı Günlük Uygulamaya Bağlayan Müşteri Odaklı İnovasyon Yazar: David Hamm Ödülü: Shingo Araştırma ve Profesyonel Yayın Ödülü'nün Sahibi Günümüzün gelişen iş ortamında, sonuçları müşteriye ulaşmazsa, bir işi iyileştirmek için iyi tasarlanmış bir plan yürütmek artık yeterli değildir. Çığır açan kitabında Müşteri Odaklı Süreçlerde İnovasyonDavid Hamme, şirketinizin değer yaratma süreçlerini müşterilerinizin arzu ettiği ürünlere bağlamak, stratejik niyetler ile günlük iş faaliyetleri arasında doğrudan bir bağlantı kurmak için güçlü ve kanıtlanmış bir yöntem ortaya koyuyor. Sonuç olarak, kuruluşunuz siloların, komut ve kontrol yönetiminin, tahminin ve bilgi tutarsızlıklarının ortadan kalktığı ve sezgisel, basitleştirilmiş, kanıta dayalı ve verimli müşteri yaklaşımlarının norm haline geldiği süreç odaklı bir kuruluş haline gelebilir. Hamme, bu hedefe ulaşmak için adım adım talimatlar sunarak, uygun şekilde tasarlanmış, yönetilen ve kullanılan iş süreçlerinin inovasyonun temelini oluşturduğunu göstermektedir. Bu kitapta inovasyon yapmayı, süreçleri modernleştirmeyi ve rekabette öne çıkmayı öğrenin. Kitap, insanlığın hayatta kalması ve insanların savaşan bir durumda birleşmesinin temeli olduğu için teknolojinin evrim sürecini inceleme ve anlama ihtiyacını vurgulayarak başlıyor.
الابتكار الذي يحركه العملاء يربط النية الاستراتيجية بالتنفيذ اليومي المؤلف: جائزة ديفيد هام: الفائز بجائزة Shingo للبحوث والنشر المهني في بيئة الأعمال المزدهرة اليوم، لم يعد كافياً مجرد تنفيذ خطة مصممة جيدًا لتحسين الأعمال إذا لم تصل عواقبها إلى الزبون. في كتابه الرائد الابتكار في العمليات التي تركز على العملاء، يكشف David Hamme عن طريقة قوية ومثبتة لربط عمليات إنشاء القيمة في شركتك بالمنتجات المرغوبة لعملائك، وإنشاء صلة مباشرة بين النوايا الاستراتيجية والأنشطة التجارية اليومية. نتيجة لذلك، يمكن أن تصبح مؤسستك مؤسسة موجهة نحو العمليات حيث تتوقف الصوامع وإدارة القيادة والتحكم والتخمين وتناقضات المعلومات عن الوجود، وتصبح مناهج العملاء البديهية والمبسطة والقائمة على الأدلة والفعالة هي القاعدة. يقدم Hamme تعليمات خطوة بخطوة لتحقيق هذا الهدف، مما يوضح مدى سلامة تصميم وإدارة واستخدام العمليات التجارية كأساس للابتكار. تعلم كيفية الابتكار وتحديث العمليات والبقاء في صدارة المنافسة في هذا الكتاب. يبدأ الكتاب بتسليط الضوء على الحاجة إلى دراسة وفهم عملية تطور التكنولوجيا، لأنها أساس بقاء البشرية وتوحيد الناس في حالة حرب.

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